9831 Nokay Dr.
ORLANDO, FL 32836
Fla. Seller of Travel Ref. No. ST41467
Visitors to our websites
When someone visits one of our websites, we store web server log information, which includes information such as the IP address you connected from, the user agent of your browser and which page you requested. We use this information to monitor the security, performance and health of our systems.
All of our websites are protected by TLS. This means your connection to our websites is encrypted. The conferences comply with the newest European GDPR2.
People who register for our conferences
When someone registers for one of our conferences, including those in attendance to be a part of one of our Steering Committee, we collect personal information in the form of billing details to fulfill your order. This information includes your full name, email address, company name, company address, and phone number.
The information mentioned above is used for our financial records, and to provide you with an invoice.
In cases where we don't receive payment for a registration, we may contact you via the email provided to send payment reminders and assist with fulfilling your order.
We use First Data Merchant Services to process credit card payments. We don't store your credit card information at any point, and only use it to obtain a token from First Data Merchant Services to charge the agreed amount to your card. This token is not stored and is only used once. Information provided during the registration process including your name, billing email and amount charged is sent to First Data Merchant
Services to help us cross-reference credit card payments with registrations. We use this to aid in our financial bookkeeping or when we need to provide full or partial refunds pursuant to our refund policy or respond to credit card disputes.
Once your registration is paid for, you are given access to distribute a number of tickets to the people who will be attending the conference with you. When you provide us with the personal information to complete registration for the attendees you have paid for, we use that information to both send the attendees their tickets and important pre-conference information, and to grant them access to the conference. The personal
information collected for this purpose is described in greater detail in the section “People who attend our conferences.” You shall make sure that you have permission from the appropriate individuals to provide us with this information, you shall be responsible for such information, and you shall make sure that the information is correct.
In some cases, a company may ask us to create the registration for them. This usually pertains to group registrations when a company purchases many tickets, or when a number of conference tickets are part of a contracted agreement. In such cases, we may receive the personal information of attendees through different channels. For instance, a company's HR department may send us an email or a file containing the details of the 20 people who will attend the conference from their company. In this case, we would process that information through our admin interface to create a registration, generate an invoice, send tickets to, and grant access to the conference for those 20 attendees.
This process for group registrations is only performed when requested by our customers. Again, you shall make sure that you have permission from the appropriate individuals to provide us with this information, you shall be responsible for such information, and you shall make sure that the information is correct.
People who attend our conferences
If you have received a ticket for one of our conferences, including those in attendance to be a part of one of our Steering Committee, we store the personal information about you, which was either provided by you or someone from your organization who gave us permission to provide us this information.
This information includes your full name and email address which we require to send your ticket and grant you access to the conference. Any additional information associated with your ticket may be requested, but is not required. This may include job title, company name, company address, phone number and Twitter handle. We ask for the additional optional information because it helps us better understand the composition of our conference attendees and ensure the high quality of the overall event experience is relevant to our audience. For example, we may ask for your job title to confirm that we include content in the program that is relevant to your job role. We may also ask for your dietary restrictions and preferences to ensure we order appropriate food in the right quantities. We may also use your contact information including email address, company address and phone number to contact you with important information related to the conference, or in case of emergencies.
At the conference, we print badges that will include your name and company name - and may include your Twitter handle, if provided – in plain text. We do this to ensure on-site access control to our event. In order to receive your conference badge and enter the event, we require photo identification to confirm you are registered to attend the conference during the check-in process.
On the badge, we may also print a QR code that encodes the personal information provided to us during the registration process. This is to facilitate networking and exchange of contact details among our attendees. Sponsors in the exhibition area and other attendees may ask to scan your QR code using our J4K conference app or other QR scanning tools to exchange contact information. You have the option to deny that request, or remove/hide the QR code if you wish to not share your information. Whenever our J4K conference app is used to scan QR codes, the contact details are only stored on that device and are not shared with us or any third parties. Those using the J4K conference app are able to export the contacts stored on the device as a .CSV
Leading up to the conference, you may receive emails that include practical information related to the conference including registration hours, links to additional social events and new speaker announcements. After the conference, you may receive an email requesting event feedback and including links to watch conference videos online. Emails both before and after the conference may also contain information about
upcoming free events and other information relevant for conference attendees. Each of our marketing communications provide you with the options to unsubscribe or alter your communication preferences. You do have the option to unsubscribe from the practical information emails, but we strongly encourage you to keep this subscription so we can email you with important practical information for you as an attendee of the
During the conference, your personal information will be temporarily stored on our on-site registration system so we can print out your badge and grant you access to the conference. Once the conference is over, your personal information will be deleted from the devices we use for on-site registration.
Your picture may be taken and/or you name, image and likeness may be captured via video recording devices during the event. By attending the conference you hereby grant us the perpetual right to use of your name, image and likeness in our marketing, promotional and advertising materials, and in any media, medium and technical format, whether now known or hereafter devised, including without limitation publishing such information and images on our social media, website and marketing channels. Please make yourself known to the J4K team if you do not wish to have your picture taken, or be recorded, during the event. If you find an unwanted picture of yourself on any of our social media, website and marketing channels, please email us at with the link to the photo or video, and we will use our best reasonable efforts to take it
People who use our "J4K conference app”
When you use our conference app called "J4K conference app", we do not store or process any information that can be used to identify you as a person.
We do collect some information about your device through the third party service for analytics and crash reporting. This information may include the make, model and OS version of your device, the country it is used from, and certain events performed inside of the app. This information is only processed in a way which does not identify anyone, and is only used in aggregate to find out things such as the number of people using the
app and which features of the app they're using.
During the conference, you have the option to submit general feedback to us using the J4K conference app. In this case, you provide us with your name and email address, which we may use to address or respond to your feedback. You also have the option to submit feedback for the sessions you attend at the conference. This feedback is anonymous, unless you choose to include personal information in your feedback.
People who are speaking at one of our conferences
When you are speaking at one of our conferences and/or on our Steering Committee, we do need some personal information in order to communicate with you, arrange travel and accommodation, and ensure other practical details related to your appearance at our conference.
This information may include your full name, email, phone number and country of residence. We may share this information with third parties when it is required for fulfilling our agreement with you. For instance, we may need to share your name and email with a hotel to book a room for you during the conference.
We also need some information in order to publish and market your talk on our website. This information includes your name, company name, profile picture, speaker bio, social media profile links, links to your blog(s) or website(s) as well as the title and description for the talk(s) and/or workshop(s) you will perform at our conference.
During the conference, attendees have the ability to submit feedback in the form of ratings, comments and questions about your talk through our conference app. This feedback will be monitored by our team members during the conference, and the questions during your talk will be relayed to you in front of the audience at the end of the talk if there is time.
Soon after the conference, you will be given access to a page where you can view ratings, feedback and questions for the talks you have performed at one of our conferences.
We use this information to gather general feedback about the conference, review the quality of the topics and talks, and use as input for planning of future conferences. We do not share this information with any third parties.
If you provide consent, we may photograph and record your talk at the conference and collect your slides to publish on our website. We may also publish the recorded video of your talk on our YouTube channel and/or our conference video app, J4K Play. We may also promote the video of your talk through various social media channels.
Your picture may be taken and/or you name, image and likeness may be captured via video recording devices during the event. By attending the conference you hereby grant us the perpetual right to use of your name, image and likeness in our marketing, promotional and advertising materials, and in any media, medium and technical format, whether now known or hereafter devised, including without limitation publishing such
information and images on our social media, website and marketing channels. Please make yourself known to the J4K team if you do not wish to have your picture taken, or be recorded, during the event. If you find an unwanted picture of yourself on any of our social media, website and marketing channels, please email us at with the link to the photo or video, and we will use our best reasonable efforts to take it
People who are Partners/Sponsors of J4K
When you sign on as a partner/sponsor of J4K conferences, whether one of our Bronze, Silver, or Gold sponsorship levels we collect personal information in the form of billing details to issue your invoice as per the terms of the Partner/Sponsorship agreement. This information may include name, email, company name, company address, and phone number. In cases where we don't receive payment, we may send you payment
reminders or reach out to assist with finalizing the Partner/Sponsorship deal.
We may also collect the names, emails and phone numbers of the contact person/s representing our Partner/Sponsors (such as the event manager). This is so we can fulfill our obligations detailed in your Partnership/Sponsorship contract and keep you informed about key dates and deliverables.
If your Partnership/Sponsorship deal contains conference tickets or exhibitor passes, you can refer to the People who register for our conferences section for specific information related to registration.
Complaints or queries
Access to your data
You have a right to know which information we store and process about you, where it came from, what we use it for and who we share it with. You have a right to have incorrect or incomplete information about you corrected or deleted.
You can exercise these rights by contacting us, and we will use our best reasonable efforts to satisfy your request in a timely manner. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file.
In some cases we may not be able to delete your information if we have another legitimate reason preventing us from doing so, such as the obligation to keep financial records for a certain period of time. Please contact us with any questions or concerns about this.